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Refund Policy

Refund Policy For Store-E Hub

Last updated: July 18, 2025
At Store-E Hub, your satisfaction is our top priority. If you're not entirely happy with your purchase, we're here to help. Please read our refund policy below.

1. Eligibility for Refunds

We offer refunds under the following conditions:

The item is defective, damaged, or not as described.
You notify us within 7 days of receiving the item.
The product is unused, in original packaging, and in resellable condition.

2. Items Not Eligible for Refund

Refunds will not be provided for:

  • Products that have been used or damaged by the customer

  • Custom or personalized items

  • Items returned after the 7-day window

  • Digital/downloadable products (if applicable)
     

3. How to Request a Refund

To initiate a refund:

1. Email us at storeehub25@gmail.com  with your Order ID and reason for return.

2. Include clear photos/videos if the product is damaged or incorrect.

3. Wait for our team to review and approve your refund request.

4. Once approved, ship the item back to the address provided (return shipping may be borne by the customer unless the item is defective).
 

4. Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection.

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If approved, the refund will be processed to your original payment method within 5–10 business days.

5. Late or Missing Refunds

If you haven’t received a refund:

First check your bank account or UPI app.

Contact your credit/debit card company; it may take time before your refund is posted.

Still no update? Email us at storeehub25@gmail.com 

6. Exchange Policy

We offer free replacements only for defective or damaged items. Please contact us within 48 hours of delivery.

7. Need Help?

If you have any questions about your order, email us at:
📧 storeehub25@gmail.com 

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